Website Usage Terms and Conditions
If you browse and use this website, you agree to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Chris Elgood Associates Ltd’s relationship with you in relation to this website.
The term ‘Chris Elgood Associates Ltd’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Sullivan Court, Wessex Park, Colden Common, Winchester, SO21 1WP. Our company registration number is 1083526 and place of registration is United Kingdom. The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
- The content of the pages of this website is for your general information and use only. It is subject to change without notice.
- This website uses cookies to monitor browsing preferences. Please view our cookies policy for further information.
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
- Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
- This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
- All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
- Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
- From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
- Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
General Terms and Conditions of Service
Customer Support
If you require any assistance, please telephone us on +44 (0)118 982 1115 between 9.00am and 5.30pm Monday to Friday.
Delivery
We aim to dispatch orders received before midday on the same working day and orders received after midday the following working day. For standard delivery please allow up to 3 working days for all UK orders, and up to 6 working days for international orders. Please telephone us on +44 (0)118 982 1115 if your order is very urgent. We cannot be held liable for any loss or damage arising from a failure to deliver our product(s) on any particular date.
Please be aware that for international orders there may be import duty payable when the order arrives in the destination country. This duty is the responsibility of the customer.
Returns
We hope you that will be delighted with your purchase. However, if you are unhappy for any reason, we operate a no-quibble returns policy on unused products. Products should be returned within 14 days. The product needs to be in perfect condition and in its undamaged, original packaging. We cannot refund or exchange anything that has been used. Return postage, packing insurance and direct costs cannot be refunded. Please keep proof of postage to facilitate claims should goods be lost in transit.
Payment
Payment can be made for orders using the web site. We also accept orders accompanied by a purchase order. For products ordered with a purchase order our payment terms are 30 days from the invoice date.
Copyright and Licence agreement
All Chris Elgood Associates products are protected by intellectual property law including copyright.